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Locations

561 Broadway, New York, NY 10012,
United States
Global Locate Stores

Reinventing Beauty

For any questions about the sales
please contact us at:
Sales@CosmeStore.com

Support

Our Customer Service representatives
are available Monday through Friday.
Contact us by phone 212-343-7012

Wherever you are, you’ll be able to
locate your nearest store

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of our support team

Have a question or comment about us? We love hearing from you! Complete the form and a member of our Customer Care team will get back to you soon.

Your Customer Care team is just a phone call away at 212-343-7012. Monday – Saturday, 9AM-5PM EST.

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Shop best selling organic skincare products &
natural cosmetics

Top Rated Products

Free Shipping

Free standard shipping available from Shofi on USA orders of over $49.

Exchanges & Returns

Exchange the item for another size
within a 60 day period.

24/7 Free Support

We’re here 24 hours a day, every day
of the week, including holidays.

Frequently asked questions - Shop online

What is the status of my order?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email?
Click here to check the status of your order.t area

Can I expedite my shipping?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email?
Click here to check the status of your order.t area

My discount code is not working, what do I do?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email?
Click here to check the status of your order.t area

Where are your products shipped from?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email?
Click here to check the status of your order.t area

Can I expedite my shipping?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email?
Click here to check the status of your order.t area

How long will it take me to get my order?

Due to carrier delays, please allow up to 14 business days for your order to be delivered via our standard shipping method (“standard” at checkout).

How can I pay for my order?

Due to carrier delays, please allow up to 14 business days for your order to be delivered via our standard shipping method (“standard” at checkout).

Can I cancel or change my order?

Due to carrier delays, please allow up to 14 business days for your order to be delivered via our standard shipping method (“standard” at checkout).

What do I do if my order is damaged?

Due to carrier delays, please allow up to 14 business days for your order to be delivered via our standard shipping method (“standard” at checkout).

I received the wrong goods, what do I do?

Due to carrier delays, please allow up to 14 business days for your order to be delivered via our standard shipping method (“standard” at checkout).